Frequently Asked Questions

Ordering

How do I place an order?
Simply browse our products, add items to your cart, and proceed to checkout. You'll need to provide shipping and payment information to complete your purchase.

Can I modify or cancel my order?
Contact us immediately at support@yourstore.com. If your order hasn't been processed yet, we'll do our best to accommodate your request.

Payment

What payment methods do you accept?
We accept all major credit cards, debit cards, UPI, net banking, and cash on delivery (where available).

Is my payment information secure?
Yes! We use industry-standard encryption to protect your payment information.

Shipping

How long will delivery take?
Standard shipping takes 5-7 business days, while express shipping takes 2-3 business days.

Do you offer free shipping?
Yes! Orders over Rs. 999 qualify for free standard shipping.

Returns

What is your return policy?
We offer 30-day returns on most items. See our Returns & Refunds page for full details.

Who pays for return shipping?
Return shipping costs depend on the reason for return. Defective items are returned at our expense.

Products

Are your products authentic?
Yes! We only sell 100% authentic products from trusted suppliers.

Do you restock sold-out items?
We try to restock popular items. Sign up for notifications on product pages to be alerted when items are back in stock.