Returns & Refunds
Your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
Return Period
You have 30 days from the date of delivery to return most items for a full refund or exchange.
Return Conditions
To be eligible for a return, items must be:
- Unused and in the same condition as received
- In original packaging
- Accompanied by proof of purchase
How to Return
1. Contact our customer service team at support@yourstore.com
2. Provide your order number and reason for return
3. We'll send you return instructions and a return label if applicable
4. Pack the item securely and ship it back
Refunds
Once we receive and inspect your return, we'll process your refund within 5-7 business days. The refund will be credited to your original payment method.
Exchanges
If you need a different size or color, contact us and we'll arrange an exchange for you.
Non-Returnable Items
Certain items cannot be returned for hygiene or safety reasons. These will be clearly marked on the product page.